The Journal Gazette
Wednesday, July 29, 2020 7:59 am

Gas boilers recall

Triangle Tube is recalling about 63,000 Prestige Solo & Prestige Excellence condensing gas boilers because they pose a carbon monoxide poisoning risk.

Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair.

Triangle Tube has received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016 following a repair where the adapter was not reattached.

The company has also received two other reports of vent tube adapter separation from the recalled boilers.

Consumers should immediately contact Triangle Tube to schedule a free repair. People who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.

For more information call 877-574-5036 from 8 a.m. to 5 p.m. Monday through Friday or online at and click on “RECALL INFORMATION” for more information.

Triangle Tube gas boilers


This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use.  These wall-hung condensing gas boilers are housed in a white metal box.  The name “Prestige” is printed on the white front panel and on the outside of the cardboard packing box.  You can identify whether you have an affected boiler using the firm's “how to” document at

The boilers included in this recall have the following serial number ranges:

Product Name

Models by Prefix

Serial Number Range located on Boiler Rating Label

Date of Manufacture

Prestige Solo -Prefix: PT

PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP

PT0000110 to PT0053776


PTA002645 through PTA09800


AE1100 through AE1239

November 2011 through December 2015

Prestige Solo - Prefix: PA

PA80, PA110, PA155, PA175, PA250, PA299, PA399

PA044928 through  PA139939

January 2016 through  March 2019

Prestige Excellence – Prefix: PTE or PTEA

PTE 110

PTE0000568 through          PTE 053690


PTEA002889 through  

PTEA 003086

November 2011 through December 2015

Prestige Excellence – Prefix: PEA or PEB2

PEA 110

PEB2 110

PEA 078169 through 



PEB2157356 through



January 2016 through March 2019

Prestige Solo - Prefix: PB

PB80, PB110, PB155, PB175, PB250, PB299, PB399

PB2152110 through PB2163489

April 2019 through  October 2019


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