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The Journal Gazette

Sunday, April 23, 2017 1:00 am

Lead through changes by keeping calm

LISA GREEN | The Journal Gazette

Keep calm. It's, well, fill in the blank.

You've probably seen a variety of statements or slogans that use that saying, attributed to being widely used by the British government dating back to World War II.

Keep calm. It's what leaders should have the capacity to do, not that it's always easy.

In the past few months, I've worked with a committee once again planning a two-day event. It's been a reminder that even plans that seem well-laid can have surprises.

When they occur, it's up to leaders to keep calm. Their reaction often has a lot to do with how others respond to sudden shifts.

When Googling key words about leading through change, one of the quotes I came across was by Kelly A. Morgan, author of “Journey to a Place Called There.”

“Changes are inevitable and not always con­trol­lable,” she says. “What can be controlled is how you manage, react to and work through the change process.”

Exactly.

General shares leadership secrets

A retired army general last week released a book he co-authored, designed to help leaders turn chaos into order and find out whether they are “people-centric” or “process-centric.”

“The Diamond Process: How to Fix Your Organization and Effectively Lead People” was written by Major Gen. Mike Diamond and co-author Capt. Chris Harding.

Diamond has 45 years of experience leading thousands of troops and civilians and Harding has 23 years of combat and advanced education he relied on to contribute.

“The Diamond Process is based on a model that I developed during 40 years in leadership positions in both military and corporate sectors,” Diamond, founder and CEO of Diamond Strategy Group, said in a news release about the book.

The book is suited for most any organization, down to small family-owned businesses where the owners are usually jacks-of-all trades but might lack formal leadership training.

Themes in the book range from addressing the belief that leadership skills can be taught and the difference between a right- and left-brained leader to how investors identify a dysfunctional organization and traits employees really want in a boss.

To share a thought, a favorite quote or other wisdom about leadership, email Lisa Green at lisagreen@jg.net. Lead On also appears online as a blog at www.journalgazette.net/blog/lead-on.