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Use Web for furnishings

Shopping for home furnishings on the Web can be daunting for a novice. Here are some tips to help you get started.

Finding inspiration. The single best source is www.houzz.com, which was started by a couple who wanted to transform their 1950s home and got tired of clipping photos from magazines. The website now has more than 1.5 million photographs, which can be easily searched.

Getting the best price. After you find a product you like, stick the name or item number into Google and also Google Shopping, because the results are sometimes different. You generally can quickly find merchants who sell the product and compare prices. Many stores have flash sales with additional discounts, especially around holidays, so it might be worth waiting for those sales events.

Shipping. Most Internet merchants will offer free shipping, though you may have to reach a certain total, such as $100.

Check reputations. Before buying from an online merchant, Google it to see whether there have been customer reviews or complaints. Check the Better Business Bureau rating in the state in which the merchant is located. Good Web merchants will cite their BBB membership. When we had a dispute with one such merchant, we filed a complaint with the BBB and quickly reached an amicable settlement.

Ordering from overseas. It is best to stick with a U.S. merchant, but sometimes that one item you want can be located only in Europe or elsewhere. Confirm that it will be well-packed and accept the fact that you may have little recourse if it’s not what you expected.

– Glenn Kessler, Washington Post

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