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Dispatcher rebuked over Cleveland kidnapping call

CLEVELAND – Officials in Cleveland have disciplined the 911 dispatcher who took escaped captive Amanda Berry’s call after she fled from the home where she’d been held for a decade.

The Cleveland Plain Dealer reports dispatcher Jack Purdy received a written reprimand for failing to stay on the line with Berry until officers arrived at the scene on May 6.

A letter posted by the newspaper from Purdy’s commander also says the dispatcher could have demonstrated more empathy and compassion. The letter noted the call was handled efficiently and the commander expressed confidence Purdy would learn from his mistake.

A man who answered the phone at a listing for Jack Purdy in Cleveland declined to speak with a reporter Friday night.

Berry and two other women had been kidnapped by Ariel Castro, who hanged himself in prison this week, a month into his life sentence.

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